Terms and Conditions of Service

Effective Date: April 29, 2025

Welcome to Hampton Organic Cleaning! By booking our services or accessing our website at https://hamptonorganiccleaning.com/, you agree to the following Terms and Conditions. Please read them carefully.

1. Services Offered

Hampton Organic Cleaning provides eco-friendly residential and commercial cleaning services. All services are subject to availability and may change without notice.

2. Booking and Scheduling

Appointments must be scheduled in advance via our website or by contacting us.
We reserve the right to reschedule or cancel appointments due to weather, emergencies, or staffing issues.
You must provide accurate access information to avoid delays or missed appointments.

3. Payments

Payment is due upon completion of service unless otherwise agreed.
We accept major credit/debit cards and other secure payment methods.
Late payments may result in service delays or additional fees.

4. Cancellations and Refunds

Cancellations made at least 24 hours in advance will not incur a fee.
Cancellations made with less than 24 hours’ notice may be charged a cancellation fee.
Refunds are considered on a case-by-case basis if the service is not delivered as promised.

5. Customer Responsibilities

Ensure access to the property at the scheduled time.
Secure pets and remove valuables or fragile items before service.
Notify us in advance of any special cleaning instructions or allergies.

6. Satisfaction Guarantee

If you’re not satisfied with your cleaning, contact us within 24 hours. We’ll return to address any issues at no extra charge.

7. Liability

We are insured and take precautions to avoid damages.
However, we are not responsible for pre-existing damages or unreported fragile items.
We are not liable for indirect or consequential damages.

8. Intellectual Property

All content on this website is the property of Hampton Organic Cleaning and may not be copied, reproduced, or used without permission.

9. Changes to Terms

We may update these Terms and Conditions at any time. Updated terms will be posted on our website with the revised date.

10. Contact

For questions or concerns about these Terms and Conditions, contact us at:

Hampton Organic Cleaning
📍 Hampton, VA, USA
📧 support@hamptonorganiccleaning.com